Terms of Service
Last updated: June 30, 2026
Welcome, and thanks for stopping by! By visiting stamfordchimneysweep.com or reaching out to Level Two Chimney Stamford to request any service, you’re agreeing to the terms laid out on this page. That goes for browsing the site, filling out a contact form, booking an appointment, or otherwise doing business with us. If any part of these terms doesn’t work for you, please don’t use the site or request services. These terms may be updated from time to time, and continued use of the site after changes are posted means the updated terms apply. The date at the top of this page will always reflect the most recent version.
1. Scheduling and Cancellations
Level Two Chimney Stamford genuinely appreciates when customers give a heads-up if plans change. If you need to cancel or reschedule an appointment, please do so at least 24 hours before your scheduled time. That window lets the team adjust its schedule and serve other customers without disruption.
Cancellations made with less than 24 hours’ notice may be subject to a late-cancellation fee. The specific amount, if any, will be communicated at the time of booking or in follow-up confirmation materials. Level Two Chimney Stamford will always try to be reasonable about true emergencies, but the fee policy exists to respect the time of everyone involved.
2. Governing Law
These Terms of Service are governed by the laws of the State of CT, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these terms, the website, or services provided by Level Two Chimney Stamford will be handled in the appropriate courts located in CT. By using this site or requesting services, you consent to that jurisdiction.
Before
After3. Acceptable Use of This Website
Level Two Chimney Stamford makes this website available so customers can learn about services, get in touch, and schedule work. Please use it for those purposes. The following are not permitted:
- Scraping, crawling, or automated data collection of any kind
- Submitting false, misleading, or fraudulent service requests
- Attempting to interfere with the website’s functionality or security
- Using the site in any way that violates applicable local, state, or federal law
Level Two Chimney Stamford reserves the right to block access to anyone who misuses the site.
4. Limitation of Liability
Level Two Chimney Stamford stands behind its work, but there are limits to what the company can be held responsible for. In any situation where liability arises, Level Two Chimney Stamford’s total responsibility is capped at the amount actually paid by the customer for the specific services at issue.
To the fullest extent permitted by law, Level Two Chimney Stamford is not liable for any indirect, incidental, or consequential damages - including lost profits, property damage beyond what the services directly caused, or other losses that weren’t a direct and foreseeable result of the work performed. These limitations apply whether a claim is based on contract, negligence, or any other legal theory.
5. Severability
If any individual provision in these Terms of Service is found to be invalid or unenforceable under applicable law, that provision will be modified only to the extent necessary to make it enforceable, or set aside if modification isn’t possible. Either way, the remaining provisions stay fully in effect. One unenforceable clause doesn’t bring down the rest of the agreement.
6. Intellectual Property
Everything on stamfordchimneysweep.com - including the text, images, logo, branding, and overall site design - belongs to Level Two Chimney Stamford. None of it may be copied, reproduced, republished, or redistributed for any commercial or public purpose without the company’s prior written permission. Unauthorized use of Level Two Chimney Stamford’s content or brand materials may violate copyright, trademark, or other applicable law.
7. Services
Level Two Chimney Stamford provides professional home services to customers in Stamford, CT and the surrounding area. All services are subject to availability, and the scope of any particular job may depend on an on-site or professional assessment before work begins.
It’s worth knowing that some service requests coordinated through this website may be carried out by skilled independent contractors or partner professionals working alongside or on behalf of Level Two Chimney Stamford. The company takes care to work with qualified individuals, but customers should understand that not every technician who shows up at the door is a direct employee of Level Two Chimney Stamford.
8. Questions?
If anything on this page is unclear, or if there’s something specific about these terms you’d like to discuss, Level Two Chimney Stamford is happy to help. Just head over to the contact page and send a message. Someone will get back to you as soon as possible.